We are so sorry for the inconvenience caused. While we are unable to control any unexpected delays caused by the courier company, we will try our best to expedite all orders. Please patiently await for your parcel. If your item is out of stock, we will notify you via email.
A re-mailing fee will be imposed should there be a failed/missed delivery due to incorrect/incomplete address provided, or any other reasons resulting in a bounced mail. Please make sure your address is correct. If you would like to change your address, please contact us as soon as possible, before your item is mailed out.
We are unable to ship orders to restricted locations in Singapore including: Changi Air Freight Center, Changi Airport, Jurong Island, Jurong Port, PSA Terminal Wharves – Tanjong Pagar / Pasir Panjang / Sembawang and MINDEF COMCEN.
We also don't ship to any PO Box, military and protected areas. Delivery charges for failed attempted delivery to such restricted areas will be borne by customer.